Omnichannel team portal for shops & businesses

Everything from one source: customer messaging, shop, appointments and remote support.

WhatsApp, Messenger, Instagram and email in one inbox – with your shop orders right inside the chat. Your number, your data, your Meta bill.

No credit cardPersonally approved by usGerman & English
Every channel. One inbox.WhatsAppEmailFacebook MessengerInstagram DirectWooCommerceShopifyTikTok · YouTube (soon)
Features

One portal for everything your team needs every day

Instead of five tools: one platform, one login, one contract, one point of contact.

💬

All channels in one inbox

WhatsApp, email, Facebook Messenger, Instagram plus orders and messages from WooCommerce and Shopify – with channel labels, assignment, status and internal notes.

🏦

Automatic payment reconciliation

Bank transfers are matched to the right order automatically – by reference and amount. Unclear cases land in a clear review list.

🧾

Invoices with Odoo

Create invoices in Odoo straight from the conversation and keep track of payment status – no double entry.

📦

Shipping & tracking in sync

Shipping status and tracking numbers from your shop appear right in the chat – your team answers “Where is my parcel?” in seconds.

🪪

Support with customer card

Orders, payments, invoices and the full history across all channels at a glance – next to every conversation.

✨

AI assistant

Reply suggestions, summaries and setup help – around the clock, clearly labelled as AI, with handover to a human.

No middleman

Your WhatsApp belongs to you.

Every company connects its own channels directly – WhatsApp through Meta’s official signup flow. Your number, templates and account stay in your own Meta Business portfolio.

  • No markup on Meta fees – Meta bills you directly
  • One clear annual subscription from us – one invoice, paid by bank transfer
  • Always free to leave: keep your number, account and templates
  • Strict separation between companies, encrypted credentials

Incoming payments today

Bank transfer €990.00Ref. 4821 · Lukas K.
Order matched
Bank transfer €249.00Ref. RE-2026-0409
Invoice paid
Bank transfer €120.00Reference missing
Review
Shopify #1094Shipment created
Tracking synced
Easy start

Up and running in 3 steps.

Request a demo

Fill in the form – we review and approve your request and you receive your access by email.

Connect your channels

Our connection wizard guides you step by step through WhatsApp, Facebook, Instagram, email and your shop – with status checks and help videos.

Get going

Answer every request from one inbox, use templates, keep payments and shipping in view.

Setup: WhatsApp

WhatsApp account connected✓
Phone number registered✓
Payment method added at MetaNote
Shop API reachable✓
Tip: add your payment method in WhatsApp Manager – I’ll show you how.

Guided connection wizard & AI support

Every step in plain language, with automatic checks (traffic lights) and concrete troubleshooting. If you get stuck, the AI support in the portal chat helps – and a human from our team when needed.

Modules

More than an inbox – add modules as you need them.

Appointments, video and remote support from the same interface – as add-ons to your annual plan. Modules not yet available are clearly marked.

Soon
📅

Calendar & appointment booking

Online booking, reminders via WhatsApp and email, sync with Google and Outlook.

Soon
🎥

Video calls from the appointment

Jump from the appointment straight into a video call – in the browser, with screen sharing, no app needed for your customers.

In development
🖥️

Own remote support

Support Windows PCs and Android diagnostic devices from your browser – every session approved by the customer and logged.

Pricing

Simple pricing. No hidden costs.

Annual plans only – one invoice from ZENTRYA FZCO, paid in advance by bank transfer. No credit card, no direct debit.

Starter

€390 /year
≈ €32.50 per month
  • 2 users included
  • 1 WhatsApp number + Facebook + Instagram
  • Templates (basic)
  • Email support
  • Additional user: €150/year
Request demo

Pro

€990 /year
≈ €82.50 per month
  • 5 users included
  • 2 WhatsApp numbers + Facebook + Instagram + email
  • 1 shop (WooCommerce or Shopify)
  • Campaigns & automations
  • Priority support
  • Additional user: €120/year
Request demo

Business

€2,490 /year
≈ €207.50 per month
  • 15 users included
  • 5 WhatsApp numbers, all channels
  • 3 shops
  • API & webhooks
  • Onboarding call + SLA
  • Additional user: €100/year
Request demo
🏦 Annual invoice, paid in advance by bank transfer🔓 Activated once payment is received💶 Also available in AED➕ Add users & modules any time

WhatsApp fees from Meta are paid by you directly to Meta – with no markup from us. Prices plus applicable taxes, if any.

FAQ

Frequently asked questions

Do I need my own WhatsApp Business Account?

Yes – and that’s the point. You create one in a few minutes via Meta while connecting, or use an existing one. It belongs to you.

What does WhatsApp cost on top?

Meta charges certain template messages per message, depending on category and country. You pay that directly to Meta. Replies to customer requests within 24 hours are free on Meta’s side.

How do I pay?

By bank transfer against our annual invoice – no credit card, no direct debit. Your access is activated once payment is received.

How does the demo work?

Request a demo, we review and approve it personally, and you test for free for a limited time. It ends automatically – no costs, no subscription trap.

Will someone help me set up?

Yes: the setup wizard with help videos, our AI support in the portal chat and, if needed, a human from our team.

Which languages are available?

Portal and support in German and English, more languages coming.

Can I cancel?

Yes, at the end of the annual term. Your Meta assets always stay with you.

🔒 Your data in safe hands.

Encrypted storage of all credentials, strict separation between companies, logging of every support access. GDPR data processing agreement (DPA) included. Operated by ZENTRYA FZCO, Dubai.

Demo

Ready for everything from one source?

Request your free demo now – no credit card, time-limited, personally approved by us.

  • Your request is reviewed (status: awaiting approval)
  • Access by email after approval
  • No automatic conversion into a subscription